Complete Guide to Entering and Completing the Kohl’s Customer Satisfaction Survey
Participating in the Kohl’s Customer Satisfaction Survey is a straightforward process. This guide will walk you through each step, ensuring your experience is smooth and your feedback is successfully submitted.
Step-by-Step Guide 1. Prepare Your Receipt- Before you begin, make sure you have a recent Kohl’s receipt. The receipt should have an invitation to the survey along with an access code.
- Open your web browser and navigate to kohlsfeedback.com. This is the official site for the Kohl’s survey.
- On your receipt, you’ll find a unique access code. Enter this code in the designated field on the survey homepage. This code validates that you’re a recent customer.
- The survey is typically available in English and Spanish. Select the language you are most comfortable with.
- After entering the access code, click ‘Start’ to begin the survey. Be prepared to answer questions regarding your recent visit to Kohl’s.
- The survey includes questions about your shopping experience, such as the quality of customer service, cleanliness of the store, product availability, and overall satisfaction. Answer these questions honestly and thoroughly.
- Some sections of the survey may allow for open-ended feedback. Here, you can provide more detailed comments about your experience.
- Once you’ve answered all the questions, submit your survey. Make sure you complete this step to ensure your feedback is received.
- After submission, you’ll typically receive a confirmation message. This may include a validation code for a discount or a special offer as a thank you for participating.
- If you receive a validation code for a discount or a special offer, write it down or take a screenshot. You’ll need this for your next visit to Kohl’s.